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The Patient Empathy Workshop DVD Set
The Patient Empathy Workshop DVD Set


 
Our Price: $1,995.00

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Product Code: PEW-DVD
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Description
 
Who doesn't want to create an over-the-top experience for patients? Though we all do, the truth is that most organizations don't know where to begin.

In this easy-to-follow step-by-step process, Colleen gently guides you through a workshop that explains how to redesign critical touch points of the patient experience through their eyes!

Included are two carefully developed empathy-workshop tools designed to be used by your entire team - the tools necessary to create the buy-in and enthusiasm of an infectiously empathetic organization.

DVD set includes:
  • 2 instructional DVDs (90 minutes)
  • 10 narrated modules
  • 2 downloadable tools